The Third Side: Conflict Resolution Strategies
Whether you're a CEO negotiating a merger, a manager dealing with disputes in your team or a salesman dealing with a difficult customer, this workshop will help you more effectively resolve conflict.
Based on the writings of Harvard Negotiator, Dr. William Ury, this half day course will give you basic skills in Ury's three step model for resolving conflict and creating a solution that works for all parties.
This workshop is highly experiential and interactive.